FAQs
This FAQ explains which anti-virus programs may inhibit usage
of your Brainbox device and which you may have to add exceptions for.
MacAfee Total Protection
- Start up Boost.LAN and when you scan for devices it
prompts you to add an exception. - When you start up your terminal application you are
prompted to add an exception.
Trend Micro Total Internet Protection
- Start up Boost.LAN and when you scan for devices it
prompts you to add an exception. - You must disable Protection Against Web Threats as you
cannot add an exception for this.
Kaspersky Internet Security 2010
- No exceptions need to be added for Boost.LAN
- When you first run your terminal application it will
not open the COM port. - You must add the terminal application program to the
trusted applications list. - You must also add the terminal application manually to
threats and exclusions:Settings > Options > Exclusions > Settings
> Trusted Apps > Add > Applications > Your Terminal App > Tick all 4 boxes > apply
Zonealarm Free
- When you first search for devices you will be asked to
add exceptions. - You will need to add a subnet / IP Address
exception to the firewall to use your terminal application.
Norton Security
- No exceptions need to be added for Boost.LAN.
- May try to remove terminal application, when SONAR
removes application you will need to restore it and exclude the file from
future scans. - To run the terminal application and to open the COM
port you may need to add your terminal application to program control and allow
access.
FAQs