COVID-19 Update

March 26, 2020 / News


At Brainboxes, we are proud to supply our products to several of the
infrastructure sectors essential to navigating the current Global Coronavirus
pandemic, such as: the provision of energy, food
production and waste disposal, health resource supply chains, transportation
and water treatment.

After implementing safeguarding actions within our facility, we’re happy
to inform our customers that we have been able to maintain our usual levels of
production and supply, and we are confident that this will continue throughout
the worldwide crisis. As our continuity of supply to our resellers is
unaffected; our products are still available through our partners. See
our WHERE TO BUY for
your nearest stockist.


Our Current Position

The measures that we put into place as soon as the crisis was made
public have allowed us to continue our in-house design, manufacture, and
support without any reduction in working hours or output:

  • Our
    production facility, whilst remaining fully operational, was placed on
    lockdown straight away with all non-essential visits cancelled.


  • An
    occupational safety review was conducted to ensure all production staff
    can continue to perform their roles at a safe distance from each other.
    Our production team will now be running in split shifts with no contact
    between groups.


  • Further
    to the safeguards inside the facility, all of our staff were briefed on
    the isolation and distancing guidelines to further minimize risk to
    themselves and their households.


  • Remote
    access arrangements were made as soon as the pandemic developed, meaning
    the majority of our office staff have been working from home.


Thanks to these actions, and the continued support of all of our staff,
we are happy to note that there have been zero known infections within our
company this far.


Stay safe,

Your Brainboxes Team


Our sales team are here to support all of your requirements, and can be
reached by PHONE or
by EMAIL and our technical support team
of highly qualified software and hardware engineers are available to help by
phone, website live chat or remote desktop connection. LIVE SUPPORT is available
Monday to Friday between 9am – 5pm (BST)