Our Commitment 2016-08-05
What you can expect from Brainboxes
Brainboxes has been offering lifetime support for over 30 years and has been an ISO9001 company since 1994. We aim to provide great service and quality, supported by industry recognized qualifications and standards. We continue to renew and update our policies and procedures so you can be confident Brainboxes will always comply with the regulations you need to meet.
Whilst businesses have three years to comply with the new ISO 9001:2015 and ISO 14001:2015 standards Brainboxes is already transitioning to met them.
We'd like to share with our customers our objectives and how we aim to meet them so you can understand what our compliance and accreditations mean when you do business with us:
Brainboxes' mission is to realise the fourth industrial revolution for companies, no matter what their size, using our long term track record of customer intimacy and industrial connectivity.
- Striving to lead the market in the Industry 4.0 landscape.
- Continuing to design, manufacture and support products and services that meet customer and applicable statutory and regulatory requirements.
- Affirming our commitment to the protection of the environment, including the prevention of pollution, minimising waste, energy reduction.
- Ensuring requirements are met by working with all interested parties.
We seek to deliver direct, friendly, expert support at every step of your project to give you exactly what you need.
- We maintain a skilled team that provides a one stop shop, offering support throughout the process to deliver what the customer wants when they need it.
- Quality and Environmental policy and procedures are central to delivery of all our services.
- We are committed to continuous and effective improvement.
What does this mean for you as our customer?
Innovative products that met your expanding needs
Quality products you can 'fit and forget'
Friendly easy to deal with sales and support teams - available to you and your end user
Peace of mind