Support

Documentation

Datasheets, Manuals, Quick Start Guides? Find your product documentation here!

Software

Looking for Drivers or Software? Find the latest software for your product here!

FAQ

Need assistance with your product? Check out our FAQ's

Contact Support

Contact our team, register your product or become a Beta Partner here!

Live Support

Need extra support from our team? Try our remote access


We pride ourselves on offering the industry's best technical support for free to our customers. The support offered is in depth and covers all products over a wide range of operating systems and applications.

Our team can be contacted:

  • By Telephone - +44 (0)151 220 2500 9am-5pm Mon-Fri (Current time in UK:08:03 )
  • By Email - by filling in the Support Form or at support@brainboxes.com
  • By Remote Desktop Connection - allows remote keyboard and mouse control by our support team as an aid to quickly solving user technical issues

Integrated as part of the development team, Technical Support Engineers develop Utility application software to support product development and small made-to-measure customer requirements.

*Lifetime technical support is available for customers who register their products.