FAQs Frequently Asked Questions

Where can I find the latest driver for my USB to Serial or ExpressCard device?
Ranges
  • US - USB to Serial
  • VX - Serial ExpressCard
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Where can I find the latest drivers for my PX-275 or PX-279?
Ranges
  • PX - PCI Express Serial Cards
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Where can I find the latest drivers for Server 2008 my PCI Express card? (Excludes PX-275/279)
Ranges
  • PX - PCI Express Serial Cards
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Where can I find the latest drivers for my PCI or PCMCIA card?
Ranges
  • CC - PCI Serial Cards
  • PM - Serial PC Card (PCMCIA)
  • UC - uPCI Serial Cards
  • UP - uPCI Powered Serial Cards
View Answer
Where can I find the latest Linux drivers for my PCI card?
Ranges
  • CC - PCI Serial Cards
  • UC - uPCI Serial Cards
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Where can I find the latest drivers for my Ethernet to Serial Device?
Ranges
  • ES - Ethernet to Serial
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Where can I find the drivers for my PCI card to be used in DOS?
Ranges
  • CC - PCI Serial Cards
  • UC - uPCI Serial Cards
  • UP - uPCI Powered Serial Cards
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Where can I find the software for my BL-819/830?
Ranges
  • BL - Bluetooth Serial Adapter
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Where can I find the drivers for my PCI card to be used in Windows NT?
Ranges
  • CC - PCI Serial Cards
  • UC - uPCI Serial Cards
  • UP - uPCI Powered Serial Cards
View Answer
Where can I find the drivers for my Apple Mac?
Ranges
  • US - USB to Serial
  • VX - Serial ExpressCard
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Where can I find the Windows 7 drivers for my USB to Serial Brainboxes device?
Ranges
  • US - USB to Serial
  • VX - Serial ExpressCard
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Where can I find the latest Linux drivers for my USB device or ExpressCard?
Ranges
  • US - USB to Serial
  • VX - Serial ExpressCard
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Where can I find the BL-875 application to pair/un-pair my devices?
Ranges
  • BL - Bluetooth Serial Adapter
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Where can I find the latest drivers for my XC ExpressCard?
Ranges
  • XC - Serial PCIe ExpressCard
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Where can I find the Windows 8 drivers for my PCI Express card? (Excludes PX-275/279)
Ranges
  • PX - PCI Express Serial Cards
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Where can I find the Windows drivers for my Ethernet to Serial device?
Ranges
  • ES - Ethernet to Serial
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Where can I find the latest driver for my Ethernet IO module?
Ranges
  • ED - Ethernet IO
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Where can I find the Windows 8 drivers for my UC card?
Ranges
  • UC - uPCI Serial Cards
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Where can I find the latest drivers for my IS card?
Ranges
  • IS - IntaShield uPCI Serial Cards
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Where can I find the latest drivers for my IX card?
Ranges
  • IX - IntaShield PCI Express Serial Cards
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Where can I find the latest drivers and software for my Brainboxes card or module?
Ranges
  • ALL
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Where can I find the latest software for my Bluetooth device?
Ranges
  • BL - Bluetooth Serial Adapter
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Where can I find the Windows drivers for my PCI Express card? (Excludes PX-275/279)
Ranges
  • PX - PCI Express Serial Cards
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Where can I find the latest driver for my USB to Serial or ExpressCard device for Windows 10?
Ranges
  • US - USB to Serial
  • VX - Serial ExpressCard
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Where can I find the latest driver for my BB-400 NeuronEdge Controller?
Ranges
  • BB - Industrial Controller
View Answer
What is the difference between Windows CE 3.0 and Pocket PC 2000?
Ranges
  • BL - Bluetooth Serial Adapter
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How do I find out if an unusual baud rate is supported by my Brain Boxes Serial card?
Ranges
  • ALL
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What is the difference between RS422 communication and RS485 communication?
Ranges
  • ALL
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Do the Brainboxes products allow communication with security enabled ie authentication and encryption?
Ranges
  • BL - Bluetooth Serial Adapter
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Are the parallel ports on your serial cards ECP and EPP enabled?
Ranges
  • CC - PCI Serial Cards
  • PX - PCI Express Serial Cards
  • UC - uPCI Serial Cards
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How far will RS232 communicate?
Ranges
  • ALL
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How far will RS422/485 communicate?
Ranges
  • ALL
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What does your basic development kit consist of?
Ranges
  • BL - Bluetooth Serial Adapter
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What is the difference between BCSP and H4?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
I am interested in learning more about your baseband implementation.
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
Is it possible to setup a SCO link using your products?
Ranges
  • CC - PCI Serial Cards
  • UC - uPCI Serial Cards
View Answer
Can I send HCI commands using the UART BT specification to the BL-510 RS232 device?
Ranges
  • BL - Bluetooth Serial Adapter
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I have a Windows CE Bluetooth stack - can I connect to your CompactFlash card?
Ranges
  • BL - Bluetooth Serial Adapter
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What is the cause of buffer overrun when transmitting data to my serial card?
Ranges
  • ALL
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I am having trouble connecting to my Bluetooth Nokia phone
Ranges
  • BL - Bluetooth Serial Adapter
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I’m losing data when transmitting or receiving via the BL-521
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
What is the temperature and humidity range for Brainboxes Bluetooth Products?
Ranges
  • BL - Bluetooth Serial Adapter
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How do I test my Brainboxes card to make sure its working?
Ranges
  • ALL
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RS232 RS422 RS485 Standards
Ranges
  • ALL
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How to use Hyperterminal to test serial cards
Ranges
  • ALL
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How do I identify my Brainboxes product?
Ranges
  • ALL
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Bluetooth FAQ
Ranges
  • BL - Bluetooth Serial Adapter
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How do I change from full-duplex to half-duplex using Linux?
Ranges
  • ALL
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How do connect to a Remote IO Device?
Ranges
  • ED - Ethernet IO
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How do I know if my Ethernet IO Module is connected to a network?
Ranges
  • ED - Ethernet IO
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How to I communicate with my Bluetooth Serial Device From Android?
Ranges
  • BL - Bluetooth Serial Adapter
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Do you have a distributor in my country?
Ranges
  • ALL
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How can I become a Brainboxes' Reseller
Ranges
  • ALL
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How does the Brainboxes.IO API work with IO Lines which are either inputs and outputs?
Ranges
  • ED - Ethernet IO
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How do I add a Brainboxes card into Oracle VM VirtualBox?
Ranges
  • ALL
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How do I add a Brainboxes card into VMware Workstation?
Ranges
  • ALL
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Where can I find the 3D/CAD/STEP data for the ED-5xx range?
Ranges
  • ED - Ethernet IO
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Where can I find the 3D/CAD/STEP data for the ES-5xx range?
Ranges
  • ES - Ethernet to Serial
View Answer
How do I count boxes?
Ranges
  • ED - Ethernet IO
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Where can I find the 3D/CAD/STEP data for the US-101, 324?
Ranges
  • US - USB to Serial
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Where can I find the 3D/CAD/STEP data for the US-235, 320?
Ranges
  • US - USB to Serial
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Where can I find the 3D/CAD/STEP data for the US-257, 313?
Ranges
  • US - USB to Serial
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Where can I find the 3D/CAD/STEP data for the BL-819, 830, 875?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
Where can I find the 3D/CAD/STEP data for the ED light industrial product range?
Ranges
  • ED - Ethernet IO
View Answer
Where can I find the 3D/CAD/STEP data for the SW product range?
Ranges
  • SW - Ethernet Switch
View Answer
Where can I find the 3D/CAD/STEP data for the ES light industrial product range?
Ranges
  • ES - Ethernet to Serial
View Answer
What is a latched or counter input, how they work and how to configure them?
Ranges
  • ED - Ethernet IO
View Answer
What is the maximum throughput that my ES/ED device can support?
Ranges
  • ED - Ethernet IO
  • ES - Ethernet to Serial
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What is the switching speed for ED outputs when they are driving TTL or CMOS loads?
Ranges
  • ED - Ethernet IO
View Answer
How long is the response time for an ED device?
Ranges
  • ED - Ethernet IO
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What is Power over Ethernet and how can I implement it in my network?
Ranges
  • ES - Ethernet to Serial
View Answer
What is Modbus?
Ranges
  • ED - Ethernet IO
View Answer
Bluetooth to Serial compatibility
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
How do I make a wireless connection from my Brainboxes device to my network?
Ranges
  • ED - Ethernet IO
  • ES - Ethernet to Serial
View Answer
How do I choose a Serial Card for my PC?
Ranges
  • IS - IntaShield uPCI Serial Cards
  • IX - IntaShield PCI Express Serial Cards
  • PX - PCI Express Serial Cards
  • UC - uPCI Serial Cards
View Answer
Where can I find the 3D/CAD/STEP data for the ED-560?
Ranges
  • ED - Ethernet IO
View Answer
Where can I find the MAC address?
Ranges
  • ED - Ethernet IO
  • ES - Ethernet to Serial
View Answer
Where can I find the dimensions of the base mounting holes on the US-701/279/346/842?
Ranges
  • US - USB to Serial
View Answer
How to I send an email when an alarm goes on my production line
Ranges
  • ED - Ethernet IO
View Answer
Installing and Running NodeRED on a Windows PC
Ranges
  • BB - Industrial Controller
  • ED - Ethernet IO
View Answer
Does my BrainBoxes Bluetooth product support TCP/IP ?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
What is the purpose of the buffer on a UART?
Ranges
  • ALL
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What is Autogating?
Ranges
  • ALL
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What is XOn / XOff Software Flow Control?
Ranges
  • ALL
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What is a UART?
Ranges
  • ALL
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What is RTS / CTS Hardware Flow Control?
Ranges
  • ALL
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What is a FIFO?
Ranges
  • ALL
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What is Optical Isolation?
Ranges
  • CC - PCI Serial Cards
  • UC - uPCI Serial Cards
View Answer
The CSR chip can be set to run at 1,382,400 baud. Do your products support this setting?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
What Baud rates will your Bluetooth products work at?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
What is the maximum distance your Bluetooth devices will cover?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
Over what distance will a Class 1 device communicate with a Class 2 device?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
What does 450, 550, 750 UART compatibility mean, and why is there no 950 ?
Ranges
  • ALL
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What is the pin-out of the small connector on my PCMCIA card?
Ranges
  • PM - Serial PC Card (PCMCIA)
View Answer
What are the Pin outs of the 9 pin D connector for my RS232 or RS422/485 port?
Ranges
  • ALL
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What are the Pin outs of the 25 pin D connector for my RS232 or RS422/485 port?
Ranges
  • CC - PCI Serial Cards
  • PX - PCI Express Serial Cards
  • UC - uPCI Serial Cards
View Answer
What is the pinout of an LPT Parallel Printer Port?
Ranges
  • CC - PCI Serial Cards
  • UC - uPCI Serial Cards
View Answer
How do I physically fit/install my ISA, PCI or PCI Express card into my computer?
Ranges
  • CC - PCI Serial Cards
  • PX - PCI Express Serial Cards
  • UC - uPCI Serial Cards
  • UP - uPCI Powered Serial Cards
View Answer
How do I create a loop back connector?
Ranges
  • ALL
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How do I wall mount my US-235 or US-320 USB to Serial Adapter?
Ranges
  • US - USB to Serial
View Answer
Sony RS-422 DB9 Pinout
Ranges
  • ALL
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Which power connector is used for ES and BL products?
Ranges
  • BL - Bluetooth Serial Adapter
  • ES - Ethernet to Serial
View Answer
Where can I find the dimensions of the base mounting holes on the ES-701/279/346/842?
Ranges
  • ES - Ethernet to Serial
View Answer
Which power connector is used for the ES-346, 842?
Ranges
  • ES - Ethernet to Serial
View Answer
Which power connector is used for the US-279, 346, 842, 601?
Ranges
  • US - USB to Serial
View Answer
Wiring NPN/PNP
Ranges
  • ED - Ethernet IO
View Answer
What is the difference between power, function, signal and A ground?
Ranges
  • ED - Ethernet IO
  • ES - Ethernet to Serial
View Answer
How can I use my wall mounted product on a DIN rail?
Ranges
  • ED - Ethernet IO
  • ES - Ethernet to Serial
  • SW - Ethernet Switch
  • US - USB to Serial
View Answer
How do I convert my Bluetooth device from BCSP to H4 and vice versa?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
How do I change the COM label of my Brainboxes card?
Ranges
  • ALL
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Can I use your BL-510 RS232 Bluetooth Adaptor with my Bluetooth Stack?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
Do you have Bluetooth drivers for Linux?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
Will your products work with the Linux Bluetooth stacks that are currently available?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
I am having problems sending and receiving data from my device, via a BL-521 or BL-819/830
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
How can I upgrade the firmware on my BL-521?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
How do I set my RS422/485 device into half duplex mode?
Ranges
  • ALL
View Answer
I cannot get a UC card to work but my CC card is fine
Ranges
  • UC - uPCI Serial Cards
View Answer
I do not have a Card Properties page in Device Manager
Ranges
  • ALL
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Do you have support for 64-bit Windows operating systems?
Ranges
  • ALL
View Answer
How do I use Modbus Poll with my Brainboxes Remote IO Device?
Ranges
  • ED - Ethernet IO
View Answer
How do I create a serial tunnel using an ES device?
Ranges
  • ES - Ethernet to Serial
View Answer
I can not find my ES device in Boost.LAN Manager
Ranges
  • ES - Ethernet to Serial
View Answer
I can not open my COM port installed in Boost.LAN Manager
Ranges
  • ES - Ethernet to Serial
View Answer
I can not access the web configuration pages of the ES device
Ranges
  • ES - Ethernet to Serial
View Answer
What are the default port numbers and anti-virus/firewall exceptions?
Ranges
  • ES - Ethernet to Serial
View Answer
How do I reset my BL device?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
ASCII protocol and commands
Ranges
  • ED - Ethernet IO
View Answer
How do I test my Serial port on Apple MAC OS X?
Ranges
  • US - USB to Serial
  • VX - Serial ExpressCard
View Answer
How do I configure my Ethernet IO Device through the webpage?
Ranges
  • ED - Ethernet IO
View Answer
How do I configure the ASCII settings on my Ethernet IO device?
Ranges
  • ED - Ethernet IO
View Answer
How do I configure my Bluetooth device using a terminal application?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
What settings can be configured in the Bluetooth Configuration Utility?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
How do I control a serial port using PHP?
Ranges
  • ALL
View Answer
How do I test my Remote IO Module using a terminal console?
Ranges
  • ED - Ethernet IO
View Answer
How do I use C# to communicate with my Remote IO Module?
Ranges
  • ED - Ethernet IO
View Answer
How do I Install the Brainboxes.IO .NET API?
Ranges
  • ED - Ethernet IO
  • ES - Ethernet to Serial
View Answer
How do I use Visual Basic (VB) to communicate with my Remote IO Module?
Ranges
  • ED - Ethernet IO
View Answer
How do I use C++ to communicate with my Remote IO Module?
Ranges
  • ED - Ethernet IO
View Answer
How do I use PHP to communicate with my Remote IO Module?
Ranges
  • ED - Ethernet IO
View Answer
How do I use Perl to communicate with my Remote IO Module?
Ranges
  • ED - Ethernet IO
View Answer
How do I use Android to communicate with my Remote IO Module?
Ranges
  • ED - Ethernet IO
View Answer
How do I install the Brainboxes.IO.jar?
Ranges
  • ED - Ethernet IO
View Answer
How do I control my Remote IO Device?
Ranges
  • ED - Ethernet IO
View Answer
How do I control my Remote IO Device from Windows
Ranges
  • ED - Ethernet IO
View Answer
How do I upgrade my Ethernet to Serial device's firmware?
Ranges
  • ES - Ethernet to Serial
View Answer
How do I upgrade my Ethernet IO device's firmware?
Ranges
  • ED - Ethernet IO
View Answer
How do I create a windows forms application for Brainboxes Remote IO in C#?
Ranges
  • ED - Ethernet IO
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How do I create a windows forms app for Remote IO in VB Visual Basic?
Ranges
  • ED - Ethernet IO
View Answer
Where can I find Brainboxes.IO .Net Documentation
Ranges
  • ED - Ethernet IO
View Answer
How do I query the state of my ED devices IO lines in Matlab?
Ranges
  • ED - Ethernet IO
View Answer
How do I install the Brainboxes Digital IO Demonstration Kit?
Ranges
  • ED - Ethernet IO
View Answer
How do I use Python to communicate with my Remote IO Module?
Ranges
  • ED - Ethernet IO
View Answer
I can't open my COM port for my Ethernet to Serial device, what do I do?
Ranges
  • ES - Ethernet to Serial
View Answer
How do I find ED/ES devices on a network using DHCP?
Ranges
  • ED - Ethernet IO
  • ES - Ethernet to Serial
View Answer
What is the watchdog timer and how do I use it?
Ranges
  • ED - Ethernet IO
View Answer
Example code in C# for communicating using TCP with an ES device
Ranges
  • ES - Ethernet to Serial
View Answer
Is Serial tunnelling suitable for my application?
Ranges
  • ES - Ethernet to Serial
View Answer
How do I use C# to control my Ethernet to Serial device?
Ranges
  • ES - Ethernet to Serial
View Answer
How do I use VB to control my Ethernet to Serial device?
Ranges
  • ES - Ethernet to Serial
View Answer
How do I send serial data straight to the cloud?
Ranges
  • ES - Ethernet to Serial
View Answer
How do I make my ED devices secure on my Network?
Ranges
  • ED - Ethernet IO
View Answer
Adding your Brainboxes device to the Windows Routing Table
Ranges
  • ED - Ethernet IO
  • ES - Ethernet to Serial
View Answer
How do I get data out of a remote IO module and into a database?
Ranges
  • ED - Ethernet IO
View Answer
How do I set up IO Tunnelling
Ranges
  • ED - Ethernet IO
View Answer
How do I use C# to communicate with my Analog IO Module?
Ranges
  • ED - Ethernet IO
View Answer
How do I use Visual Basic (VB) to communicate with my Analog IO Module?
Ranges
  • ED - Ethernet IO
View Answer
How do I use my Brainboxes USB to Serial with MAC OSX High Sierra and above
Ranges
  • US - USB to Serial
  • VX - Serial ExpressCard
View Answer
How do I upgrade the firmware on my Bluetooth device?
Ranges
  • BL - Bluetooth Serial Adapter
View Answer
I am trying to install my 2-port PCMCIA card in Windows 2000 but it will not install properly.
Ranges
  • PM - Serial PC Card (PCMCIA)
View Answer
I am trying to install my 2-port PCMCIA card in Windows XP but it will not install properly.
Ranges
  • PM - Serial PC Card (PCMCIA)
View Answer
I have tried to install my 1-port PCMCIA card in my laptop and it has installed incorrectly and displays an error code 10 when examining the Port’s properties from Device Manager
Ranges
  • PM - Serial PC Card (PCMCIA)
View Answer
I have tried to install my PCI / PCMCIA card in Windows XP and it has installed incorrectly and displays an error code 41 when examining the Port’s properties from Device Manager
Ranges
  • CC - PCI Serial Cards
  • PM - Serial PC Card (PCMCIA)
  • UC - uPCI Serial Cards
  • UP - uPCI Powered Serial Cards
View Answer
I am trying to install my PCI / PCMCIA card in Windows 2000 / XP and an error has occurred. Windows is asking for a .vxd file e.g. ssenum.vxd, or is looking for a Windows 95/98 file
Ranges
  • PM - Serial PC Card (PCMCIA)
View Answer
How do I install my PCMCIA card?
Ranges
  • PM - Serial PC Card (PCMCIA)
View Answer
How do I install my Brainboxes Ethernet to Serial device?
Ranges
  • ES - Ethernet to Serial
View Answer
How do I install my Brainboxes PCIe card (Excluding PX-279/275)?
Ranges
  • PX - PCI Express Serial Cards
View Answer
How do I install my Brainboxes USB or Expresscard device?
Ranges
  • US - USB to Serial
  • VX - Serial ExpressCard
View Answer
How do I install my Brainboxes PCI card (Includes PX-279/275)?
Ranges
  • CC - PCI Serial Cards
  • UC - uPCI Serial Cards
  • UP - uPCI Powered Serial Cards
View Answer
How do I set up ES and ED devices in a network?
Ranges
  • ED - Ethernet IO
  • ES - Ethernet to Serial
View Answer
How do I install the Boost.IO Manager application?
Ranges
  • ED - Ethernet IO
View Answer
How do I install my Ethernet IO module?
Ranges
  • ED - Ethernet IO
View Answer
How to install USB to Serial products
Ranges
  • US - USB to Serial
View Answer
How do I install US drivers on OSX?
Ranges
  • US - USB to Serial
View Answer
How can I fit multiple devices in an enclosure?
Ranges
  • ED - Ethernet IO
  • ES - Ethernet to Serial
  • PX - PCI Express Serial Cards
  • SW - Ethernet Switch
  • US - USB to Serial
View Answer
How can I wire my ED-549 Analogue Input device?
Ranges
  • ED - Ethernet IO
View Answer
How can I mount 4 or 8 port ES & US devices
Ranges
  • ES - Ethernet to Serial
  • US - USB to Serial
View Answer