I've been using VX-001 on site (as a PLC / Servo Drive programming port) for years now, with much more success than USB adaptors - so I recommend it to all my clients (which is where this one will be going)!
I just wanted to register my sincere thanks to your technical support team. The service and commitment in sorting out my technical problems with a Serial to LAN Server device was excellent. I would recommend Brainboxes to anyone that cares about receiving excellent customer service - the prices are good too!
Brainbox is a very good partner of mine and they really have no competition out there. They have beaten every other solution in the industry when it comes to true serial port connectivity.
Coca Cola Enterprises
We have been massively impressed by the Brainboxes USB to RS232 converter. It is the best adapter we have found as it fully supports all 9 pins and has compatible drivers for windows 2000 through to Windows 7 64 bit meaning one solution can be used with all of our machines. We have been able to communicate with legacy PLCs such as the Honeywell IPC range through to modern PLCs such as the Allen Bradley Control Logix range. Unlike many other converters that can be hit-and-miss we are yet to find a device your converter will not work with. We have recommended your product to all of the automation engineers within our organisation.
Your a wizard! We received the replacement unit yesterday and have not tested it as of yet. Thank you for the outstanding support.